Will not run

lawndartleo · (This post was last modified: 02-22-2018, 06:12 AM by lawndartleo.)

Greetings,

I was able to run Wings for a day and then it stopped. I figure there was an update to Windows 10 (pro) overnight and that is why things quit working. Logs as follows...

Code:
Faulting application name: erl.exe, version: 0.0.0.0, time stamp: 0x584f14c9

Faulting module name: ntdll.dll, version: 10.0.16299.248, time stamp: 0xeffc9126

Exception code: 0xc00000fd

Fault offset: 0x0000000000014600

Faulting process id: 0x5b0

Faulting application start time: 0x01d3ab86b169b363

Faulting application path: C:\Program Files\wings3d_2.1.5\bin\erl.exe

Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll

Report Id: 21835f5c-ef17-4a4d-915c-224551b2bff9

Faulting package full name: 

Faulting package-relative application ID:

Code:
Fault bucket 1822372369015086824, type 4

Event Name: APPCRASH

Response: Not available

Cab Id: 0

Problem signature:

P1: erl.exe

P2: 0.0.0.0

P3: 584f14c9

P4: ntdll.dll

P5: 10.0.16299.248

P6: effc9126

P7: c00000fd

P8: 0000000000014600

P9: 

P10: 

Attached files:

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDECD.tmp.dmp

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE46D.tmp.WERInternalMetadata.xml

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE46B.tmp.csv

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE48B.tmp.txt

These files may be available here:

C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_erl.exe_aa18f4dfd2fc11ef494f0caaca1d8c4ab57e8c_86e0b1b3_0c3dea08

Analysis symbol: 

Rechecking for solution: 0

Report Id: 21835f5c-ef17-4a4d-915c-224551b2bff9

Report Status: 268435456

Hashed bucket: 19da18a6006fadc9e94a5e03a7a19ee8

Code:
DllHost (9192,G,0) The beta feature EseDiskFlushConsistency is enabled in ESENT due to the beta site mode settings 0x800000.

lawndartleo · 02-27-2018, 01:06 AM

No ideas? No fix?

micheus · 02-27-2018, 05:22 PM

I also use Windows 10 Pro, all updates applied automatically, and I have no problem running Wings3D.

Without a dump file generated by Wings3D I cannot help much. Sorry.

Maybe the main dev (dgud) could say something about it, but he has been checking the forum eventually.

micheus · (This post was last modified: 02-27-2018, 08:43 PM by micheus.)

As an extra information, I checked my ntdll.dll file and it has the same version as yours -> 10.0.16299.248

WinVer.exe results in:
- Version: 1709
- Operational System compilation: 16299.248

the latest updates were made in Feb 14th - kb4074588
Others in the same day was related to MS Office 2010

Since your updates happened in Feb 20th, maybe your OS versions is not the same as mine.

----
The Exception code: 0xc00000fd means Stack Overflow and it's not something someone can guess what has caused it.
If there is any tip about that it would be into those dump files listed in the second block in you post. But, sure I'm not the guy to check that - I don't know much about the Erlang code.

(02-22-2018, 02:46 AM)lawndartleo Wrote:
Code:
DllHost (9192,G,0) The beta feature EseDiskFlushConsistency is enabled in ESENT due to the beta site mode settings 0x800000.

By checking this message I found there are a lot of people complaining about it. It's strictly related to the OS and no one got a answer or solution: EseDiskFlushConsistency - win10 1709

It seems like something you have installed uses a stuff from Windows that others (like me) doesn't use.

Do you have any other application that uses OpenGL that is causing your system to fail? If so, maybe it could be related to display driver. Someone fixed the problem for this by doing this:
"What fixed the issue for me was running Display Driver Uninstaller. It is a great little driver cleanup thing that is free and has no adware or anything. Let it do it's thing in safe mode and all that and see if it works."

It was related in this article: Beta feature in Windows Update?

----
The problem with Wings3D...
Does it just stopped to start? or does it start and then crash?
Did you try to uninstall and reinstall it again?

lawndartleo · 02-27-2018, 09:02 PM

Hi,

There are no DMP files in the Wings folder(s). Can you please tell me where to find the file(s) that will be of help.

I am on Windows 10 Pro.

Nothing that I am aware of is using OGL. Nothing else is running, really.

I have removed and reinstalled Wings a few times. I am updating my Nvidia drivers, too.

micheus · 02-27-2018, 09:28 PM

The Wings3D dump file uses to be created on desktop. If you don't see it is because the crash doesn't occurs when Wings3D is already running.

You could to try remove that Windows update in case this option is available. I never did that on Windows 10.
If you were able to do that, before restart Windows you must to disable de automatic updates.
This way you would be able to check that Wings3D will start and the problem really cames from the OS updates.

As I said, I cannot do much in this case, just try to give you ideas that I certainly would to try to workaround or figure out were can be the problem. Sorry.

lawndartleo · 02-28-2018, 01:31 AM

The driver update had no effect.

WebGL is disabled in Chrome, I don't know if that is at all related to OGL but I removed it from the list of suspects.

Wings never gets to running. ERL.EXE pops in my process tree for a few seconds and then it is terminated. What I have posted above is from my event viewer.

I'll consider rolling back the update, not really something I want to do but I might have to.

Thank you for the help.

micheus · 02-28-2018, 01:40 AM

(02-28-2018, 01:31 AM)lawndartleo Wrote: I'll consider rolling back the update, not really something I want to do but I might have to.

I just thought about that because of what I read in those link I put before. Maybe you should read them and see if that is plausible.
Good look.

dgud · 03-04-2018, 02:48 PM

I don't have any ideas, it seems OS related?
Can you start erlang at all?
i.e. double click on C:\Program Files\wings3d_2.1.5\bin\werl.exe

I had to update a bunch of windows files (redistributeables) after upgrade when various program
crashed but I don't remember if it looked like that.

Try reinstalling wings and be sure to check the install Microsoft DLL checkbox.

lawndartleo · (This post was last modified: 03-04-2018, 09:58 PM by lawndartleo.)

I can start each of the Erlang consoles (erl.exe and werl.exe).

I have checked the redistributables, they install and prompt for a restart which I have done.

As stated before, Wings worked for a day just fine and all went bonkers the next day. The only change I can positively identify is updating Java.

Below are the latest event viewer reports and log file...

C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_erl.exe_be51ddb5aa759a087a72f285d81a90b7a62cdc_86e0b1b3_00a7e3a9\report.wer as follows...

Quote:
Code:
Version=1 EventType=APPCRASH EventTime=131646737341629197 ReportType=2 Consent=1 UploadTime=131646737356004915 ReportStatus=268435456 ReportIdentifier=6e38d0ac-338a-4696-b4b1-8f2847381356 IntegratorReportIdentifier=3953d569-0507-48e1-8e8e-fd90e0451a57 Wow64Host=34404 NsAppName=erl.exe AppSessionGuid=00001068-0006-0016-b105-b39602b4d301 TargetAppId=W:00063f30304b3556ac34ad6e16c7dab7926c0000ffff!00004118385478db1d019e81ffd671fdf038ccc27071!erl.exe TargetAppVer=2016//12//12:21:21:13!24283!erl.exe BootId=4294967295 TargetAsId=16994 Response.BucketId=3b849df3878c66c03a02182e71dda907 Response.BucketTable=4 Response.LegacyBucketId=1874086982697462023 Response.type=4 Sig[0].Name=Application Name Sig[0].Value=erl.exe Sig[1].Name=Application Version Sig[1].Value=0.0.0.0 Sig[2].Name=Application Timestamp Sig[2].Value=584f14c9 Sig[3].Name=Fault Module Name Sig[3].Value=ntdll.dll Sig[4].Name=Fault Module Version Sig[4].Value=10.0.16299.248 Sig[5].Name=Fault Module Timestamp Sig[5].Value=effc9126 Sig[6].Name=Exception Code Sig[6].Value=c00000fd Sig[7].Name=Exception Offset Sig[7].Value=0000000000013da2 DynamicSig[1].Name=OS Version DynamicSig[1].Value=10.0.16299.2.0.0.256.48 DynamicSig[2].Name=Locale ID DynamicSig[2].Value=1033 DynamicSig[22].Name=Additional Information 1 DynamicSig[22].Value=c7d4 DynamicSig[23].Name=Additional Information 2 DynamicSig[23].Value=c7d4c1c6af29eddf6319e351a60cad7d DynamicSig[24].Name=Additional Information 3 DynamicSig[24].Value=091a DynamicSig[25].Name=Additional Information 4 DynamicSig[25].Value=091acfb05a6305772709a531ec98c650 UI[2]=C:\Program Files\wings3d_2.1.5\bin\erl.exe UI[3]=erl.exe has stopped working UI[4]=Windows can check online for a solution to the problem. UI[5]=Check online for a solution and close the program UI[6]=Check online for a solution later and close the program UI[7]=Close the program LoadedModule[0]=C:\Program Files\wings3d_2.1.5\bin\erl.exe LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll LoadedModule[4]=C:\WINDOWS\SYSTEM32\MSVCR120.dll LoadedModule[5]=C:\Program Files\wings3d_2.1.5\erts-0\bin\erlexec.dll LoadedModule[6]=C:\WINDOWS\System32\USER32.dll LoadedModule[7]=C:\WINDOWS\System32\win32u.dll LoadedModule[8]=C:\WINDOWS\System32\GDI32.dll LoadedModule[9]=C:\WINDOWS\System32\gdi32full.dll LoadedModule[10]=C:\WINDOWS\System32\msvcp_win.dll LoadedModule[11]=C:\WINDOWS\System32\ucrtbase.dll LoadedModule[12]=C:\WINDOWS\System32\IMM32.DLL LoadedModule[13]=C:\WINDOWS\System32\combase.dll LoadedModule[14]=C:\WINDOWS\System32\RPCRT4.dll LoadedModule[15]=C:\WINDOWS\System32\bcryptPrimitives.dll LoadedModule[16]=C:\Program Files\wings3d_2.1.5\erts-0\bin\beam.smp.dll LoadedModule[17]=C:\WINDOWS\System32\ADVAPI32.dll LoadedModule[18]=C:\WINDOWS\System32\msvcrt.dll LoadedModule[19]=C:\WINDOWS\System32\sechost.dll LoadedModule[20]=C:\WINDOWS\System32\COMDLG32.dll LoadedModule[21]=C:\WINDOWS\System32\shcore.dll LoadedModule[22]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.16299.248_none_15ced204935f55d7\COMCTL32.dll LoadedModule[23]=C:\WINDOWS\System32\SHLWAPI.dll LoadedModule[24]=C:\WINDOWS\System32\SHELL32.dll LoadedModule[25]=C:\WINDOWS\System32\cfgmgr32.dll LoadedModule[26]=C:\WINDOWS\System32\windows.storage.dll LoadedModule[27]=C:\WINDOWS\System32\kernel.appcore.dll LoadedModule[28]=C:\WINDOWS\System32\powrprof.dll LoadedModule[29]=C:\WINDOWS\System32\profapi.dll LoadedModule[30]=C:\WINDOWS\System32\WS2_32.dll LoadedModule[31]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL LoadedModule[32]=C:\WINDOWS\system32\mswsock.dll LoadedModule[33]=C:\WINDOWS\system32\napinsp.dll LoadedModule[34]=C:\WINDOWS\system32\pnrpnsp.dll LoadedModule[35]=C:\WINDOWS\system32\NLAapi.dll LoadedModule[36]=C:\WINDOWS\SYSTEM32\DNSAPI.dll LoadedModule[37]=C:\WINDOWS\System32\NSI.dll LoadedModule[38]=C:\WINDOWS\System32\winrnr.dll LoadedModule[39]=c:\Program Files\wings3d_2.1.5\lib\wx-1.8\priv\wxe_driver.dll LoadedModule[40]=C:\WINDOWS\System32\OLEAUT32.dll LoadedModule[41]=C:\WINDOWS\System32\ole32.dll LoadedModule[42]=C:\WINDOWS\SYSTEM32\WINSPOOL.DRV LoadedModule[43]=C:\WINDOWS\SYSTEM32\bcrypt.dll LoadedModule[44]=C:\WINDOWS\SYSTEM32\MSVCP120.dll LoadedModule[45]=C:\WINDOWS\SYSTEM32\OPENGL32.dll LoadedModule[46]=C:\WINDOWS\SYSTEM32\GLU32.dll LoadedModule[47]=C:\WINDOWS\system32\uxtheme.dll LoadedModule[48]=c:\Program Files\wings3d_2.1.5\lib\wings-2.1.5\plugins\accel\wings_pick_drv.dll State[0].Key=Transport.DoneStage1 State[0].Value=1 OsInfo[0].Key=vermaj OsInfo[0].Value=10 OsInfo[1].Key=vermin OsInfo[1].Value=0 OsInfo[2].Key=verbld OsInfo[2].Value=16299 OsInfo[3].Key=ubr OsInfo[3].Value=248 OsInfo[4].Key=versp OsInfo[4].Value=0 OsInfo[5].Key=arch OsInfo[5].Value=9 OsInfo[6].Key=lcid OsInfo[6].Value=1033 OsInfo[7].Key=geoid OsInfo[7].Value=244 OsInfo[8].Key=sku OsInfo[8].Value=48 OsInfo[9].Key=domain OsInfo[9].Value=0 OsInfo[10].Key=prodsuite OsInfo[10].Value=256 OsInfo[11].Key=ntprodtype OsInfo[11].Value=1 OsInfo[12].Key=platid OsInfo[12].Value=10 OsInfo[13].Key=sr OsInfo[13].Value=0 OsInfo[14].Key=tmsi OsInfo[14].Value=125044 OsInfo[15].Key=osinsty OsInfo[15].Value=3 OsInfo[16].Key=iever OsInfo[16].Value=11.248.16299.0-11.0.51 OsInfo[17].Key=portos OsInfo[17].Value=0 OsInfo[18].Key=ram OsInfo[18].Value=8045 OsInfo[19].Key=svolsz OsInfo[19].Value=222 OsInfo[20].Key=wimbt OsInfo[20].Value=0 OsInfo[21].Key=blddt OsInfo[21].Value=170928 OsInfo[22].Key=bldtm OsInfo[22].Value=1534 OsInfo[23].Key=bldbrch OsInfo[23].Value=rs3_release OsInfo[24].Key=bldchk OsInfo[24].Value=0 OsInfo[25].Key=wpvermaj OsInfo[25].Value=0 OsInfo[26].Key=wpvermin OsInfo[26].Value=0 OsInfo[27].Key=wpbuildmaj OsInfo[27].Value=0 OsInfo[28].Key=wpbuildmin OsInfo[28].Value=0 OsInfo[29].Key=osver OsInfo[29].Value=10.0.16299.248.amd64fre.rs3_release.170928-1534 OsInfo[30].Key=buildflightid OsInfo[30].Value=C5FC724E-D3FF-465C-932C-5B45EC84050B.1 OsInfo[31].Key=edition OsInfo[31].Value=Professional OsInfo[32].Key=ring OsInfo[32].Value=Retail OsInfo[33].Key=containerid OsInfo[34].Key=containertype OsInfo[35].Key=edu OsInfo[35].Value=0 FriendlyEventName=Stopped working ConsentKey=APPCRASH AppName=erl.exe AppPath=C:\Program Files\wings3d_2.1.5\bin\erl.exe NsPartner=windows NsGroup=windows8 ApplicationIdentity=6F8AEE3D9C75835D729C5F8632D2D260 MetadataHash=322172486

And the Event viewer logs...

Quote:
Code:
Fault bucket 1226706268055049002, type 4 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: erl.exe P2: 0.0.0.0 P3: 584f14c9 P4: ntdll.dll P5: 10.0.16299.248 P6: effc9126 P7: c00000fd P8: 0000000000014d7c P9: P10: Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD87D.tmp.dmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDDAF.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDDBE.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDDCF.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_erl.exe_3b19b7dbb7296b51c1766615b066ef519a48bbb8_86e0b1b3_3bccdfa1 Analysis symbol: Rechecking for solution: 0 Report Id: db28019d-870b-4b17-aa91-5a556edbc4eb Report Status: 268435456 Hashed bucket: 8c42b44fe8a5a1fe210622d9f72a932a

Code:
Faulting application name: erl.exe, version: 0.0.0.0, time stamp: 0x584f14c9 Faulting module name: ntdll.dll, version: 10.0.16299.248, time stamp: 0xeffc9126 Exception code: 0xc00000fd Fault offset: 0x0000000000014d7c Faulting process id: 0xdb0 Faulting application start time: 0x01d3b40220e57865 Faulting application path: C:\Program Files\wings3d_2.1.5\bin\erl.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: db28019d-870b-4b17-aa91-5a556edbc4eb Faulting package full name: Faulting package-relative application ID: